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跨文化交际技巧 英文版PDF|Epub|txt|kindle电子书版本网盘下载

跨文化交际技巧 英文版
  • 何维湘等编著 著
  • 出版社: 广州:中山大学出版社
  • ISBN:7306022741
  • 出版时间:2004
  • 标注页数:255页
  • 文件大小:22MB
  • 文件页数:518页
  • 主题词:

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图书目录

Introduction 引论1

Chapter 1 Communication and Culture 交际与文化5

What Is Communication?5

The Ingredients of Communication11

The Characteristics of Communication13

What is Culture?17

Cultural Components21

The Characteristics of Culture23

Chapter Review28

Glossary29

Study Questions30

References31

Chapter 2 Cultural Models and Stereotypes 文化类型和文化定势33

Popular Cultural Models35

Indivdualism/Collectivism35

Low Power-distance/High Power-distance39

Low Uncertainty-avoidance/High Uncertainty-avoidance41

Career Success/Quality of Life43

Confucian Dynamism44

Other Models45

Context:High-context/Low-context45

Time Usage:Polychronic/Monochronic47

Rules and Relationship:Universalism/Particularism49

Other Cultural Dimensions50

Cultural Stereotypes51

Chapter Review55

Glossary56

Study Questions57

References57

Chapter 3 Language and Intercultural Communication 语言与跨文化交际59

What Is Language?62

Intercultural Communication67

Discourse Communities(Speech Communities)69

Language Eduction73

Chapter Review83

Glossary85

Study Questions87

References89

Chapter 4 Non-verbal Communication 非语言交际91

Communication Without Words91

Differences Between Verbal and Non-verbal Communication94

The Relationship Between Verbal and Non-verbal Communication95

Kinesics:Body Language96

Proxemics105

Time107

Silence108

Paralanguage109

Chapter Review110

Glossary112

Study Questions113

References113

Chapter 5 Customs,Etiquette and Protocol 习俗、礼仪、礼节115

Your Business Image115

Posture and Body Language115

Eye Signals116

Business Attire116

The Protocol of the Business Card117

The Protocol of the Handshake118

Arriving for an Appointment119

Entering a Room120

Introducing Yourself121

Dining Etiqutte125

World Class Dining Do's and Don'ts131

Tipping134

Basic Netiquette Rules136

Business Letters138

Chapter Review141

Glossary142

Study Questions142

References142

Chapter 6 Globalization and Communication 全球化与交际144

What is Globalization?144

How Globalized Are We?146

Globalization and Communication147

Critical Localism153

Sensitive Stereotyping155

How Are Companies Globalizing Their Communication?157

Chapter Review161

Glossary161

Study Questions162

References164

Chapter 7 Corporate Culture 企业文化165

Organizational Culture's Functions166

Culture as the Organization's Personality166

Identifying Organizational Culuure169

How is Organizational Culture Created?173

Tools for Transmitting Culture175

Weak Organizational Cultures178

Culture Influences Climate180

Organizational Culture and Its Human Dimension182

Chapter Review184

Glossary184

Study Questions185

References185

Chapter 8 Cross-cultural Teams 跨文化团队186

What is a Cross-cultural Team?186

What Makes a Good Cross-cultural Team?188

The Five Elements of a Good Cross-cultural Team191

Chapter Review215

Glossary216

Study Questions217

References218

Chapter 9 Common Problems in Intercultural Communication 跨文化交际中常见的问题220

Culture Shock220

Ethnocentrism224

Projected Similarity227

Stereotypes229

Misevaluation231

Prejudice and Discrimination232

Chapter Review233

Glossary234

Study Questions235

References236

Chapter 10 Intercultural Communication Competence 跨文化交际能力238

The Importance of Intercultural Communication Competence239

Nativeness and Communicative Competency240

Ways to Develop Intercultural Communication Competence243

Chapter Review252

Glossary253

Study Questions254

References254

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