新编外贸英语函电辅导用书PDF|Epub|txt|kindle电子书版本网盘下载

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Part Ⅰ Basic Knowledge of Business Letter Writing1

Module One Written Communication—An Overview2

1.Parts of a Business Letter2

2.Format of Business Letters7

3.Envelope Addressing9

4.Language and Tone10

5.Structuring Communication11

6.E-mails12

Key to Intake15

Part Ⅱ Customers Development ＆ Maintainance17

Module Two Establishment of Business Relations18

Specimen Letters for Analysis22

Specimen Letters for Self-study30

Key to Intake37

Output38

Module Three Inquiries and Replies40

Specimen Letters for Analysis42

Specimen Letters for Self-study47

Key to Intake55

Output56

Module Four Making Quotations and Offers57

Specimen Letters for Analysis59

Specimen Letters for Self-study69

Key to Intake76

Output77

Part Ⅲ Negotiation ＆ Signing Contracts79

Module Five Making Counteroffers and Declining Orders80

Specimen Letters for Analysis82

Specimen Letters for Self-study92

Key to Intake95

Output96

Module Six Acceptance and Orders98

Specimen Letters for Analysis101

Specimen Letters for Self-study110

Key to Intake121

Output122

Module Seven Terms of Payment124

Specimen Letters for Analysis132

Specimen Letters for Self-study139

Key to Intake142

Output143

Part Ⅳ Execution of Contracts145

Module Eight Letter of Credit146

Specimen Letters for Analysis151

Specimen Letters for Self-study164

Key to Intake167

Output169

Module Nine Packing and Shipment173

Specimen Letters for Analysis176

Specimen Letters for Self-study185

Key to Intake193

Output194

Module Ten Insurance195

Specimen Letters for Analysis200

Specimen Letters for Self-study206

Key to Intake209

Output210

Module Eleven Complaint and Claim211

Specimen Letters for Analysis216

Specimen Letters for Self-study222

Key to Intake229

Output230