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旅游专业岗位英语实训教程PDF|Epub|txt|kindle电子书版本网盘下载

旅游专业岗位英语实训教程
  • 徐晴,唐学军主编 著
  • 出版社: 成都:电子科技大学出版社
  • ISBN:9787564705657
  • 出版时间:2010
  • 标注页数:177页
  • 文件大小:33MB
  • 文件页数:185页
  • 主题词:旅游-英语-高等学校-教材

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图书目录

Part one Pronunciation and Intonation1

Lesson 1 The English Vowels2

Lesson 2 The English Consonants5

Lesson 3 Stress8

Lesson 4 Incomplete Plosion and Liaison10

Lesson 5 Pausing and Sense Groups12

Lesson 6 Intonation14

Part Two Front Office16

Lesson 1 Room Reservation17

Lesson 2 Guest Arrival24

Lesson 3 Check-in29

Lesson 4 Showing the Guest to the Room36

Lesson 5 Operator Service40

Lesson 6 Other Services44

Lesson 7 Check-out48

Lesson 8 Seeing off a Guest53

Part Three Food&Beverage57

Lesson 1 Restaurant Reservation58

Lesson 2 Seating the Guests63

Lesson 3 Taking orders67

Lesson 4 Serving Dishes73

Lesson 5 Handling Complaints78

Lesson 6 Paying the Bill82

Part Four Housekeeping86

Lesson 1 Showing Room87

Lesson 2 Room Cleaning91

Lesson 3 Laundry Service95

Lesson 4 Maintenance Service100

Lesson 5 Dealing with Complaints105

Part Five Tea Ceremony English109

Part Six In the Bar115

Part Seven Recreation Department122

Part Eight Tour Guide127

Lesson 1 Meeting the Guests128

Lesson 2 At the Hotel132

Lesson 3 Scenic Spots View137

Lesson 4 Food, Shopping, and Leisure141

Lesson 5 Departure146

Part Nine Transportation150

Lesson 1 Bus Service151

Lesson 2 At the Subway156

Part Ten Convention and Exhibition English161

Lesson 1 Preparation Work for an Exhibition162

Lesson 2 Reception Work in an Exhibition168

Part Eleven At the Agricola173

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