商务英语口语大全PDF|Epub|txt|kindle电子书版本网盘下载

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上篇　商务情景2

一、建立联系2

二、与客户见面10

1.抵达机场 Meeting at the Airport10

2.自我介绍与介绍他人 Self-Introduction ＆ Introducing the Guests to others17

3.初次接触与进一步接触 First and Further Contact24

4.初到公司 Arriving at the Company27

5.安排约会 Making an Appointment30

6.取消约会 Cancel an Appointment35

7.告别 Saying Good-bye37

三、宴会宴请42

1.宴会邀请 An Invitation to Dinner42

2.用餐 At Dinner47

四、商务谈判54

1.委托代理谈判 Negotiating an Agency Agreement54

2.招标谈判 Negotiations on Calling for a Bid60

3.贸易谈判 Trade Negotiations65

4.解决抱怨的谈判 Negotiations on Complaints70

5.商标谈判 Negotiating Trade Marks76

6.讨价还价谈判 Negotiating Prices81

五、商务会议87

1.策划会议 Planning A Meeting87

2.对策讨论会 Problem-solving Meeting95

3.业务伙伴会议 Meeting with Business Partners101

4.工作总结会 Review Meeting109

六、商务旅行115

1.预订宾馆 Reserving a Room115

2.取消宾馆预订 Cancelling a Reservation121

3.登记入住 Checking in124

4.客房服务 Room Service128

5.投诉 Complaint133

6.结账离店 Checking out137

7.预订机票 Booking a Ticket142

8.确认航班 Confirming a Flight Reservation148

9.办理登机手续 Checking in152

10.入境 Immigration156

11.过海关 At the Customs161

七、商务休闲166

1.观光 Sightseeing166

2.城市介绍 City Introduction171

3.餐饮 Eating and Drinking178

4.购物 Purchasing182

5.听音乐会／看地方剧 Going to the Concert/Theater188

八、进出口业务193

1.询价 Inquiry193

2.报价 Offer197

3.包装 Packing201

4.价格 Price206

5.支付条件 Terms of Payments210

6.装运 Shipment215

7.保险 Insurance218

九、合资合作224

1.代理 Agency224

2.技术转让与技术合作 Technology Transfer and Cooperation230

3.兼并与收购 Mergers and Acquisition236

4.投资合作 Making Investment243

5.贸易合作 International Trade248

十、日常事务257

1.安排会议 Conference Arrangements257

2.客户预约 To Make Appointments with Clients265

3.谈论工作 Talk about Work270

4.接待来访 To Receive Visitors276

5.产品介绍 Introduction to Products279

6.预订 Making a Reservation284

7.面试 Interview290

8.处理投诉 Settling Complaints295

9.下定单 Placing An Order298

下篇 企业经营管理304

十一、创建企业304

1.企业产权形式 Forms of Business Ownership304

2.公司类型 Types of Companies310

3.商务计划 Business Plan317

4.特许经营 Franchise323

十二、公司简介328

1.组织结构 Organizational Structure328

2.参观厂房 Visiting a Factory333

3.公司介绍 Company Introduction338

4.部门介绍 Department Introduction343

5.公司历史 Company History350

6.公司员工 Company Staff355

十三、企业战略360

1.公司责任 Corporate Responsibility360

2.商务环境 Business Environment366

3.工业间谍 Industrial Espionage372

4.工作安全 Workplace Safety377

5.办公设备 Office Equipment385

十四、商务沟通390

1.展销会 Exhibition390

2.广告 Advertisement396

3.商业媒体 Business Media401

4.上下级沟通 Negotiation with Superiors405

5.公司内部沟通 Internal Communication409

十五、人力资源421

1.人员招聘 Recruitment421

2.领导素质 Leadership Quality428

3.评价老板 Comments on the Boss436

4.求职面试 Job Interview439

5.招聘方式 Recruitment Methods447

十六、市场营销459

1.市场调查 Market Research459

2.营销战略 Marketing Strategy462

3.产品介绍 Product Presentation470

4.客户服务 Customer Service477

5.质量控制 Quality Control482

6.产品定价 Pricing487

7.逾期付款 Overdue Payment491

十七、生产运营495

1.公司采购 Corportate Procurement495

2.生产过程描述 Describing the Manufacturing Process501

3.包装与运输 Packing and Shipping504

十八、公司金融509

1.预算与财务管理 Budget and Financial Control509

2.财务报表 Financial Statements516

3.审计 Audit522

4.信贷控制 Credit Control524

5.国际支付 International Payment536

十九、电子商务547

1.网上购物 Shopping On line547

2.信息技术 Information Technology550

3.网上业务 Business On line556

4.网站 Website566

5.电子商务的优势 Advantages of E-commerce572

二十、组织文化580

1.管理风格 Management Style580

2.激励员工 Staff Motivation587

3.公司使命 Mission Statement594

4.公司价值观 Corporate Value600

5.公司政策 Corporate Policy607

6.公司文化 Corporate Culture614